REFUND POLICY

This is a policy of Physicians Insurance A Mutual Company, and its subsidiaries (collectively, “Physicians Insurance”). There will be no refunds available for CME courses purchased through this Physicians Insurance CME Store. However, under the conditions described below, Physicians Insurance may issue a credit to your online account which may be used for the purchase of future courses from this CME store.  Such credit is valid for one year from the date of the original purchase.  All credit decisions are at the sole discretion of Physicians Insurance.  Please ensure that you keep the email receipt that was sent to you upon purchase of the course for verification purposes. If you select a course in error, or if you have other questions or comments, please contact us at:

Experix / Physicians Insurance

Attn: CME Support

1-800-962-1399

support@phyins.com

Online Courses

Modifications:

If requested at the above phone number or email within two days after the purchase date, Physicians Insurance may credit any purchased and unused online courses to your online account.  No credit will be available if Physicians Insurance is contacted more than two days after such purchase date.

Live Courses

Modifications:

If you purchase a live course by accident, and you request a credit from Physicians Insurance at the above phone number or email by the event date, or within two days after the purchase date, whichever is earlier, Physicians Insurance may credit any purchased and unused live courses to your online account.  No credit will be available if Physicians Insurance is contacted after the event date, or more than two days after the purchase date, whichever is earlier.

Cancellations

If you cannot attend a live event that you purchased, and you request a credit from Physicians Insurance at the above phone number or email at least 48 hours before the event is going to take place, Physicians Insurance may credit your online account.  No credit will be available if Physicians Insurance is contacted less than 48 hours before the event is going to take place. 

Print/DVD Courses

Modifications:

If you purchase a print/DVD course by accident, and you request a credit from Physicians Insurance at the above phone number or email within 24 hours after the purchase date, Physicians Insurance may credit such purchased course to your online account.  No credit will be available if Physicians Insurance is contacted more than 24 hours after the purchase date.

* If you are a member of Physicians Insurance, all CME courses are included with your premium. Click here to access members-only CME.