EHR Evolution: Improving Systems, Improving Care

Credits: 1

Course Description

Electronic data has the ability to detect and manage errors and help providers learn from potential safety events. In this 1-hour webinar, see how one organization implemented strategies to use clinical decision support tools to provide the latest information about drugs and drug interactions, cross-referencing patient medication allergies; how they use computerized physician order entry systems to streamline the order entry process that provides staff with complete, legible orders; how they use health information exchanges to access current patient information where and when it is needed; and how they use their EHR data to reduce health care costs by reducing the performance of redundant tests because the information can be shared among other providers. 

Learning Objectives

At the conclusion of this course, participants will be able to:
  • Describe the potential of EHRs to detect errors, improve patient safety and quality of care.
  • Implement work/practice support systems to improve electronic data exchange.
  • Identify a physician champion to help maximize the efforts to generate quality and/or financial benefits of an EHR.

Faculty Information

Michelle Matin, MD, MS, FAAFP is a family physician practicing in Seattle for almost twenty years. In 2003, she became quality medical director for Seattle Primary Physicians and worked directly with physicians and payers on clinical quality measures. Soon after her group joined the Polyclinic, she became very interested in electronic health records and their potential to improve clinical quality of care for patients. Over the next two years she assisted with the implementation of the EHR across multiple specialty departments. She became fully certified in the Epic Ambulatory EHR application in 2011 and completed a Master of Science Degree in Clinical Informatics at the University of Washington School of Nursing in 2015. She is currently responsible for clinical quality initiatives and their reporting while practicing medicine. She is board certified in family medicine and clinical informatics.

Planning Group:

Timothy L. Melhorn, MD – Internal Medicine and Medical Management, Yakima, WA
Becky Fahey, RN, MPA:HA, CPHRM – Healthcare Risk Management Consultant
David McGrath – Healthcare Risk Management Consultant at Physicians Insurance, Seattle, WA
Cryss. Toycen – Risk Management CME Specialist, Physicians Insurance, Seattle, WA
Mesina McMurray – Content Development Project Manager, Physicians Insurance, Seattle, WA
Mary Ancheta – Risk Management Education Assistant, Physicians Insurance, Seattle, WA

Original release: December 2016
Expiration: December 2019

CME Information
This CME activity was planned and produced in accordance with the ACCME Essentials.
Category 1 credit is applicable throughout the United States.
Estimated time to complete this activity:  1 hour
Physicians in Washington who complete this course will fulfill the risk management-education requirement mandated by the Washington Health Services Act of 1993.

Physicians Insurance/Experix is accredited by the Washington State Medical Association to provide continuing medical education for physicians.
Physicians Insurance/Experix designates this internet enduring activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity meets the criteria for up to 1 hour of Category I CME credit to satisfy the relicensure requirements of the Washington State Medical Quality Assurance Commission.

The content of this activity does not relate to any product of a commercial interest as defined by the ACCME; therefore, neither the planners nor the faculty have relevant financial relationships to disclose.

Resolution of Conflicts of Interest
Physicians Insurance/Experix has implemented a process to resolve conflicts of interest for each continuing medical education activity, to help ensure content objectivity, independence, fair balance, and content that is aligned with the interest of the public. Conflicts, if any, are resolved through a peer-review process.


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