Risk Management Fundamentals: Strategies for Reducing Risk in Your Practice

Credits: 2.0

Course Description

Claims data, supported by national trends, reveal increasing liability associated with basic risk management issues in medical practice: pain management, electronic medical records, communication among providers, physician-patient communication, incomplete documentation, medical-legal issues relating to the informed-consent process, HIPAA compliance, medical identity theft, and the impact of social media. This two-hour printed self-study course is intended to close the gap between best practice and common practice.

Learning Objectives

At the conclusion of this enduring activity, participants should be able to:

1. Evaluate their own practices to assess and reduce malpractice liability.
2. Describe the impact of patient rapport, medical records, and operational systems on avoiding malpractice.

Faculty Information

Cathy Reunanen, ARM, CPHRM, is a Senior Healthcare Risk Management Consultant with Physicians Insurance. With more than 30 years of experience in the health care field, she provides site reviews, consultative services, and risk management education for health care providers and medical office staff throughout Washington State. Cathy is an active member of the American Society for Healthcare Risk Management and the Washington Health Care Risk Management Society.


Planning Group 

Patricia McCotter, RN, JD, CPHRM, CPC – Director, Patient Safety Innovation and Provider Support

Kathy Ferris, ARM, CPHRM – Health Care Risk Management Consultant, Physicians Insurance

David McGrath, CPHRM – Health Care Risk Management Consultant, Physicians Insurance

Laurie Raleigh, BSN, MS - Senior Healthcare Risk Management Consultant, Physicians Insurance

Catherine Walberg, JD – Senior Vice President, Physicians Insurance

Cryss. Toycen – CME Specialist, Physicians Insurance

Mesina McMurray – CME Coordinator, Physicians Insurance

Original release: August 2014
Last reviewed: June 2017
Expiration: August 2018

CME Information
This CME activity was planned and produced in accordance with the ACCME Essentials.
Category 1 credit is applicable throughout the United States.
Participants will need to complete and pass a short quiz in order to claim CME credit. The minimum score to receive course credit is 70%.
Estimated time to complete this activity:  2 hours

Physicians in Washington who complete this course will fulfill the risk management-education requirement mandated by the Washington Health Services Act of 1993.

Physicians Insurance/Experix is accredited by the Washington State Medical Association to provide continuing medical education for physicians.
Physicians Insurance/Experix designates this printed enduring activity for a maximum of 2 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity meets the criteria for up to 2 hours of Category I CME credit to satisfy the relicensure requirements of the Washington State Medical Quality Assurance Commission.


At the time this course was developed, all faculty, planning and peer-review group members and their spouses/partners certified that they do not have, nor have had within the past year, any financial arrangements or affiliation with any commercial organization involved in health care goods or services consumed by or used on patients, with the exemption of non-profit or government organizations and non-health related companies.

The content will not include mention of unapproved or investigation uses of products or devices.

Resolution of Conflicts of Interest
Physicians Insurance/Experix has implemented a process to resolve conflicts of interest for each continuing medical education activity, to help ensure content objectivity, independence, fair balance, and content that is aligned with the interest of the public. Conflicts, if any, are resolved through a peer-review process.


* If you are a member of Physicians Insurance, all CME courses are included with your premium. Click here to access members-only CME.